Call Center / Customer Service

At Choice Specialists, we understand that staffing your call centers with friendly, motivated, and knowledgeable customer service professionals is a critical component of growing your business.

That is why our recruitment team goes above and beyond to deliver the best and brightest employees in the industry. 

Our dedicated customer service recruiting team specializes in matching the ideal candidate for your organization to help guarantee successful placement results. Our advanced screening process and selection methods allow you to tailor your request to find the perfect pre-screened talent to fit your requirements. Reach out today to learn more about the range of flexible employment solutions we deliver. 

Gain Access to a Pool of Pre-Screened Customer Service Candidates Today 

Backed by over 45 years of hands-on experience, Choice Specialists is the go-to team Texas businesses turn to for their top-tier call center staffing needs. Connect with our team today to gain access to skilled and dependable employees to fill critical roles in your business, including: 

  •     Appointment Setters
  •     Bilingual Staff Members
  •     Call Center Directors, Managers, Leads, and Supervisors
  •     Customer Service and Sales Representatives (inbound, outbound and blended)
  •     Credit and Collections Specialists
  •     Follow-up Callers
  •     Lead Generators
  •     Quality Assurance Specialists
  •     Surveyors
  •     Team Leads
  •     Trainers
  •     Workforce Analysts
  •     Special Projects Staff and more

No other staffing agency provides the same level of pre-screening and customer service as Choice Specialists does. Our experienced recruiting staff will exceed your expectations by offering to offer customized service. Our goal is to save you time and money by handling the full range of onboarding activities including:

  •     Background and reference checks
  •     Drug screening (available upon request)
  •     Tailored employee orientations
  •     Customized reporting options
  •     Retention and benefits program discussion and more

Call Now for Flexible Customer Service and Call Center Staffing Solutions

Start delivering the exceptional customer service you need to thrive with our innovative call center staffing solutions. Take advantage of our proven recruiting processes and let us start screening candidates to locate the ideal matches for your company. Click to request more information; we will be in touch right away.



Commercial Management

Consulting, Technology and Outsourcing Services Firm

“We have engaged Burnett Specialists for major efforts in three locations (Dallas, Houston, and Palestine, TX). Our experience is that Burnett has been an excellent business partner – one whom we know we can rely on to provide high quality, cost-competitive staffing services.”

“We have partnered with Burnett to staff multiple projects, and they have demonstrated strong partnering skills on each project. Two of the projects involved staffing several hundred positions. They have provided knowledgeable, effective staffing experts who have teamed well with our service delivery teams and have demonstrated flexibility in rapidly adjusting to changing staffing needs. They have provided responsive services, consistently delivering to commitments, with a focus on performing at or below our established cost guidelines. The team deployed by Burnett Staffing on the project in Palestine, Texas, worked countless hours to ensure the project’s success and integrated seamlessly with our team to achieve incredible results.”

“The executive management team at Burnett is a pleasure to work with and have demonstrated the flexibility, responsiveness, and trustworthiness that underpins every good partnership.”

Vice President, Operations

Online Retailer

“I want to commend Burnett Specialists in general, and Krista Clements-Miller and Ruth Reading of your TeleSkills division in particular.”

“We needed to quickly hire 23 people for inside sales, customer service, and call center sales director positions. We approached Burnett to source, prescreen, test, and interview candidates for us with a short window of notice (2 weeks) and equally short turnaround time for placement (1-1/2 weeks).”

“Within one day, Krista began sending over pre-screened candidates. Burnett presented a total of 37 candidates to us in one week, and we filled all 23 positions with those candidates – an amazing ratio of success. Burnett understood exactly what we wanted, and did not waste time sending us people who were not supremely qualified for the positions, and in record time. 100% of the candidates showed up for and graduated from training, and all are performing commendably in their new roles.”

“We could never have met our hiring goals without Burnett’s assistance. The partnership exceeded our expectations for our rapid expansion. I would highly recommend Burnett Specialists to anyone looking for qualified candidates and best quality customer service and integrity.”